AI & Fairness: User Testing of a Figma-Prototype
- Sonja Klein
- Feb 28, 2024
- 1 min read
"The missing teacher in AI" project, aimed to develop innovative ideas on how to ensure Fairness in AI, by including teachers in the meta-design of new applications. Within this project, the aim was to design a digital solution that addresses diverse knowledge levels while ensuring a sense of belonging to a class community.
Quick read
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My Role
In my role as user researcher & tester, I was responsible for communicating with other stakeholders, finding and facilitating user research processes as well as user tests, as well as evaluating and documenting insights.
Further, I also took on the role of project and product manager of the team, which included structuring the overall work processes, documenting, facilitating work processes, and time management.
Used Methodologies:
The project utilized design thinking methodologies, including brainstorming sessions, mind mapping, and collaborative ideation exercises as well as user research methodologies (see full case study here).
User Testing was conducted in the form of open discussions with experts & potential users and narrative walkthroughs.
Reasoning for Chosen Methodologies
Open discussions
Narrative walkthroughs
Examples of the Figma-Prototype
Challenges & Solution
International team & finding Swedish teachers
Holding back on explanations & comments
Narrowing down & communicating the product vision
Results & Insights
Both methods resulted in valid feedback. The open discussions led us to refocus on a specific detail instead of a whole digital system. The walkthroughs showed clear areas of improvement in the navigation but also brought up new ideas and possibilities for the product.
Personal Takeaways
Saying less is more, is hard but worth it
Even if you think you started to look for user testers - start even earlier
Always mention how much time the meeting is supposed to be, to avoid different expectations
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